Announcements—important scheduling and end of life notices
Shipped—what has been released in recent versions
In the works—what is currently in development and coming soon
New webinars are in the works, so check back soon!
Version 16.1 enhances our Microsoft Teams Phone integration with the addition of Dashboards and Widgets.
This release also adds additional features and functionality to our CUCM, Webex Calling, and Zoom Phone analytics and reporting solutions.
Check out Variphy Voice for more information.
Version 16.0 introduces support for Microsoft Teams Phone. This release also adds enhancements to our CUCM, Webex Calling, and Zoom Phone analytics and reporting solutions.
For more information regarding this release, check out our post on Variphy Voice.
Dashboards and Widgets for Microsoft Teams Phone
Provides support for the Zoom 2.0 Calling API
Adds the ability to report on abandoned calls to Common Area Phones
Adds the ability to run multiple search sets in call history
Provides the ability to report on Call Quality based on Severely Concealed Seconds Ratio (SCSR)
Provides the ability to search for Call Scenarios
Call analytics and reporting for your Microsoft Teams Phone environment.
Adds the ability to add a secondary grouping option for directory numbers
Adds the ability to search and group call records by directory number
Provides cradle to grave reporting capabilities within the Zoom Phone environment
Improvement to license management via a centralized management system